All of our watches are genuine brand watches.
All watches are brand new and authentic with all original parts, including the manufacturers box, tags and documents.
We do not sell refurbished or replicated watches. All watches come with a manufacturers serial number.
Every Watch returned for repair is serviced through the Eclat Watches Ltd Service Centre.
*The two year limited warranty applies to the Seiko Brand of watches only. For now until each model page can be amended accordingly, the two year limited warranty only applies to the Seiko brand of watches, all other brands use their manufacturers 1 year international warranty and we ask that you please disregard the stated 2 year warranty mentioned on each watch model page that is not Seiko.
Warranties are either redeemable from selected retailers in your state/country, or may be returned to us within the warranty time stipulated.
When returning a watch you must contact us prior to obtain our service centre shipping address, otherwise you will be liable for all shipping costs.
In the case of a watch falling within our limited 2 year warranty* period, simply contact us and we will tell you where to ship it. Any watch received outside of the warranty period, which is effective from the date of purchase, will not be covered by Eclat Watches Limited.
All warranties cover any defect in the movement that surfaces during the course of the warranty, which is not caused by the wearer. This does not include any defect that would not be covered by the manufacturer.
Warranties do not cover damage that results due to every day wear and tear, i.e. broken crystals (glass face), dents, scratches, water damage done to non water resistant watches, any cosmetic damage or breakage or flat batteries that occur after the watch is received.
*Terms & Conditions apply.
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We only sell genuine watches and jewellery, no replicas. All Eclat Watches are 100% the genuine item.
All of our watches are authentic and come with all original parts, including the manufacturers box and all tags and documents. We do not sell refurbished, returns or replicated watches. Any watch that comes with a manufacturer supplied serial number will retain that serial number. We do not sell watches with removed serial numbers. We receive all of our watches from authorised dealers and/or distributors.